A chatbot helped more people access mental-health services
Published Date: 2/5/2024
Source: technologyreview.com
An AI chatbot helped increase the number of patients referred for mental-health services through England’s National Health Service (NHS), particularly among underrepresented groups who are less likely to seek help, new research has found. Demand for mental-health services in England is on the rise, particularly since the covid-19 pandemic. Mental-health services received 4.6 million patient…